Privacy Policy
Last Updated: 28 August 2026
Matrix Solutions (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information of visitors and customers who use our website and services.
This Privacy Policy explains what information we may collect, how we use it, and how we protect it.
1. Information We Collect
When you contact us, request our services, or make an enquiry, we may collect information such as:
• Name
• Phone number
• Email address
• Business/company name
• Billing or service-related information
• Information you voluntarily provide through our contact forms or email
We only request information that is reasonably necessary to provide our services, communicate with customers, process enquiries, and maintain our business records.
2. How We Use Your Information
We may use the information provided to:
• Respond to enquiries and requests
• Provide website design and development services
• Provide e-commerce and mobile application services
• Provide website maintenance and technical support
• Communicate with customers regarding services
• Process payments where applicable
• Maintain business and transaction records
• Improve our website and services
• Comply with applicable legal and regulatory requirements
3. Payment Information
Where online payments are available, payments may be processed through a third-party payment service provider.
Matrix Solutions does not intentionally store customers’ complete debit-card, credit-card, UPI PIN, net-banking passwords, or other sensitive payment credentials on its website.
Payment information is handled by the applicable payment service provider according to its own privacy and security policies.
4. Information Sharing
We do not sell or rent customers’ personal information.
We may share information with trusted service providers when reasonably necessary to:
• Provide our services
• Process payments
• Maintain our website and technical systems
• Comply with legal requirements
• Protect our business, customers, and website from fraud or misuse
5. Website Security
We take reasonable technical and organizational measures to protect information submitted through our website.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
6. Cookies
Our website may use cookies or similar technologies to improve website functionality, understand website usage, and provide a better user experience.
You may control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
7. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.
8. Data Retention
We retain personal information only for as long as reasonably necessary for providing services, maintaining business records, resolving disputes, preventing fraud, or complying with applicable legal requirements.
9. Children’s Privacy
Our services are intended for businesses and general users and are not specifically directed toward children.
We do not knowingly collect personal information from children for the purpose of providing our business services.
10. Your Privacy Rights
You may contact us to:
• Ask what personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally applicable
• Ask questions about how your information is being used
Some information may need to be retained where required by law or for legitimate business purposes.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with the updated “Last Updated” date.
12. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:
Matrix Solutions
1st Floor, 4-1-1,
Kothapet, Anjaneya Vagu Center,
Vijayawada, Krishna,
Andhra Pradesh – 520001
Email: info@matrixbizz.com